Frequently Asked Questions (FAQ)

What should I expect from my first treatment?
What should I expect after the first treatment?
What is the difference between Neuromuscular therapy/medical massage and regular massage?
Does the treatment hurt?
I think massage will help me, how do I check to see if my insurance will cover?
What types of payment do you accept?

What should I expect from my first treatment?

• Please arrive 10 minutes early for you first appointment in order to complete all necessary paperwork.
• Be sure to specify whether you are more comfortable with a male or female therapist. It is not unreasonable to ask this question since our goal is to optimally benefit you.
• Your therapist will then review your initial health questionnaire with you including your medical history in relation to the specific condition which we are treating you for.
• You will then be asked to disrobe to your comfort level; we have medical gowns and shorts available for your convenience. In addition, many women and men may wear their bathing suites, especially for the first appointment.
• The therapist will then perform a postural examination to look for any significant imbalances within your musculoskeletal system
• You will then be asked to lie on the table and the therapist will perform a palpatory exam to locate trigger points, taut muscles and tender points that may be involved in your condition.
• You will then receive your first therapy treatment using a deep tissue lotion and Biofreeze.
• Please communicate with your therapist on whether the pressure is too light or too deep. Pressure should be moderate but not cause any severe pain.
• Once the treatment is completed, the therapist will go over your plan of care and goal setting.
• You will be advised to sit up slowly and drink plenty of water to help flush out toxins that have been released from your muscles.
• Then you will reschedule for your follow-up treatments.

What should I expect after the first treatment?

• Neuromuscular Massage Therapy and Bodywork can be very relaxing, affecting all your body’s systems so give yourself a moment to reorient before slowly getting off the massage table. You may be slightly dizzy or disoriented but this will wear off once you get up and are moving around once again.
  
• After a session, most people feel very relaxed. Many experience relief from aches and pains that have built up over months or years of tension or repetitive activity. After an initial period of feeling slowed down, people often experience an increase in energy that can last for several days.
  
• Although therapeutic massage provides immediate results, you may not feel them right away. Typically you will notice subtle changes including pain relief, increased mobility, or stress reduction.
  
• If your pain is a result of an injury or accident, then you may experience “good” pain that evening or the following day. This is because we have addressed the soft tissues of the body that have been very tight and restricting along with making subtle structural body changes which will encourage musculoskeletal balance.
  
• Please be sure to relay any positive or negative reactions that you may have with your therapist at your next session.

What is the difference between Neuromuscular therapy/medical massage and regular massage?

Neuromuscular therapy/medical massage has a plan of care with a focused medical outcome. It involves an evaluation and treatment plan that is in line with healing the medical condition which you are suffering from and the treatments are specific to correcting the source of the problem which you are seeking our services for. The treatments are typically deeper in nature and regular communication between you and the therapist is a necessity. Regular Swedish massage's main focus is overall body and mind relaxation.

Does the treatment hurt?

Depending on your diagnosis or condition, the treatment may or may not hurt. Typically, if you have been in an accident or injury then the treatment will most likely make you sore the following day or two. This soreness is very common and will feel better by the second or third day. Be sure to always communicate your discomfort level with the therapist.

I think massage will help me, how do I check to see if my insurance will cover?

First of all, we need you to contact our office at 348-5511; have your insurance card and your physician’s phone number ready. We will call your insurance company to check if they will cover treatment, if so, then you will need to contact your physician in order to obtain a prescription of medical necessity.

What types of payment do you accept?

We accept many insurances including, PIP/Automobile, workers’ compensation, BC/BC PPO’s and many other PPO’s. If your insurance does not cover therapy then we also accept, cash, checks, VISA and Mastercard.